Shipping Policy

At Victoria&Elise Vancouver, we aim to deliver your order as quickly and accurately as possible. This document provides all information regarding our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking information.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in Asia. Depending on the country of delivery, customs fees may apply.

Shipping Costs

Shipping costs are displayed at checkout. These depend on the weight, destination, and selected shipping method.

Shipping Responsibility

If the tracking information shows that the package has been delivered, responsibility lies with the customer.
Please check your address carefully. Errors must be reported within 24 hours of placing the order.

Contact

For questions regarding shipping, please contact us at: support@victoria&elise-vancouver.com

FREE SHIPPING

We are offering free shipping only today.

24/7 CUSTOMER SERVICE

If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.

30-DAY MONEY BACK GUARANTEE

At Victoria & Elise Vancouver, you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.

SECURE PAYMENT

Your payment information is processed securely.